Expressing Yourself
This module puts a finer point on basic communication skills and expands your grasp of how to foster positive impact and to diminish any negativity that can sometimes arise between co-workers.
What Does Expressing Yourself Mean?
Examples of Expression
Why is it Important to Express Yourself?
What is Body Language?
What do You Communicate with Your Body Language?
Differentiating Wants and Needs
Approaches to Communicating Needs
Examples of Communicating Needs
What Strangers Should You Communicate With?
Important Things to Remember About Strangers
When You Have to Communicate with a Stranger
What is the difference between demanding and asking?
How Do You Feel About Demanding People?
How You Should Treat People
How Someone Commuicates Effects Your View of Them
Expressing Your Opinions to Others
When You Should and Shouldn't Voice Your Opinions
Do Our Words Offend Other People?
Why You Should Use Manners When Talking to Other People
How Manners are Expressed
What Using Manners Says About You
Determining What to Say
Knowing What Not to Say